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Carlos Enrique

Thoughts on systems, engineering, AI, technology and life.

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Customer Obsession

Never violate customer trust

April 12, 2018 by ceo

The current debacle with Facebook has been brewing for a while now, and it is very sad. For me it started last year, when I got tired of constant fake news and privacy concerns. Since then I’ve had next to zero activity on the platform. It’s sad as it is a great way to remain … Read more

Categories General Tags Customer Obsession, Facebook, Privacy, trust Leave a comment

About Carlos Enrique

I'm a technologist, systems thinker, and engineering leader. For more than three decades I've worked on systems ranging from NASA Space Shuttle software to modern AI platforms, distributed systems, and enterprise technology.

This blog explores software engineering, artificial intelligence, leadership, and the long-term consequences of the technologies we create. I write from the perspective of someone who has spent a career building systems where reliability, scale, and human impact all matter.

Author of two software development books. Holder of six U.S. patents.

(c) Carlos Enrique Ortiz (CEO) 2001-2026
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