BlackBerry Handset

The short answer is no. RIM should have settled much earlier… RIM management were irresponsible to their customers, putting them at risk, by putting the BlackBerry product-line at risk.

RIM's decision to delay the settlement comes to a price that goes beyond the $612.5 million they have put down for their “full and final settlement of all claims”. And these consequences include loss of potential subscribers, and having their existing customer base, as well as new potential customers, feel at risk and go explore alternatives from Good Technology to Microsoft's newest push email solution and others. For many customers, remaining “loyal” is in part due to the hassle and time it takes to investigate (and transition to) other technologies… And for many, they took this opportunity to learn about those other technologies. I even read the other day that while BlackBerry is #1, recent Treo sales have increased.

I am glad it is all over. It is time to move on…

ceo