I wrote a piece, the special feature on @tmcnet, regarding why VoIP providers are leveraging cloud service brokers like Shango.
Titled Brokering the Cloud for IP Telephony Services, it is about the potential of cloud service brokers on communication service providers; below is an excerpt:
Most recently, the concept of “cloud services brokering,” a term defined by Gartner, has described the implementation of this premise to reflect a focus on the integration, aggregation and customization of third-party cloud services and applications.
For communication service providers (CSPs), especially IP telephony and VoIP providers seeking to leverage the cloud, this model can enable carriers and service providers, including Internet telephony service providers (ITSPs), to overcome expensive, legacy operational complexities that typically plague service fulfillment across disparate applications, partners and platforms.
Read Brokering the Cloud for IP Telephony Services (TMCNet – requires subscription).
ceo